The rooms are huge, clean, and comfy. The onsen experience is really good too, as with the meals provided. Great value for money. Small suggestion for improvement: perhaps some information on the available transport options could be sent to guests in advance. There are basically 2 options: (1) take Shuttle A (¥200/person) > alight at Hotel Okada > walk the sheltered path on the 8th floor to Hakonenomori, (2) take Bus K (fare is distance-based, covered under the Hakone Free Pass) > alight at Oku Yumoto Iriguchi > walk ~5min to Hotel Okada > walk the sheltered path on the 8th floor to Hakonenomori.
Ning
апрель 2024 г.
Generously sized room, beautiful view of the valley all the way down to Odawara and the sea, wonderful facilities particularly the extensive onsen with different options for heated pools indoor & outdoor - a special experience sitting in the rock pool up a level, surrounded by forest and with snow falling down. Hotel staff were also very helpful and welcoming.
Gibbo_za
март 2024 г.
Onsen, Ryokan Style
Roman
октябрь 2023 г.
Friendly and helpful staff, good sized room, exceptional onsen facilities. Air conditioning was powerful and effective. Close to centre of town. Easy check in and out process. Pricing reflected quality.
Kimberley
июль 2023 г.
Size of room was good, room was clean and everything worked. Onsen was really nice. Breakfast and dinner which were part of the package were very good.
Neil
май 2024 г.
The Japanese-style ryokan was clean and the experience was pleasant. The Onsen was zen and well-appointed. We loved the massage, manga and video games rooms. The restaurants offered some Western options and the waiter was very friendly.
Steven
октябрь 2024 г.
We really enjoyed our stay at Hakonemori Okada! The staff were kind and helpful, and the room was impressively large with a nice view. The beds were very comfortable, and the easy access to a beautiful onsen spa made for a perfect Hakone experience. Dinner might not be to everyone's taste, but we thought it was tasty and the portions were generous. The breakfast buffet was excellent. A bit of a walk from Hakone-Yumoto Station, but the hotel shuttle or a quick taxi made it easy. A lovely getaway!
Jennifer
апрель 2025 г.
The area was a quiet and relaxing one. The onsen was super relaxing and so were the massage chairs (free of use), that was a really nice final touch after the onsen 😊 The beds were extremely comfortable. The breakfast was tasty, and contrary to what I read in previous comments, there are a few « western breakfast items » (2 types of cereals, mini croissants, mini (soft) breads with jams, not much but already something). Also poached eggs.
Aurelie
май 2024 г.
We purposely booked this hotel to experience a traditional ryokan as part of our 2 week visit to Japan. Hakonenomori Okada did not disappoint. The room we stayed in had 2 beds and space for another 4 futons. The traditional kaiseki dinner was amazing and the indoor and outdoor onsen was an experience to remember...especially taking a dip when the temperature was 6C. The breakfast was average but the view from the dining room was spectacular. I would also like to mention that the receptionist helped us arrange to ship our luggage to our next destination.
Ter
декабрь 2024 г.
Everyone enjoyed the onsens. We stayed in a family room and both the beds and futons were very comfortable. The view from the room was lovely. The staff were very obliging and offered to provide a late dinner to our son & his partner who were travelling to Hakone after work from Tokyo. The dinners were different each night of our 2 night stay which we appreciated and our specific dietary requirements were catered for. We thought the rates were good value considering both breakfast and dinner were included in the price. The staff were very friendly and helpful.
Linda
октябрь 2024 г.